Return Policy

Thank you for shopping with Free To Swim.

Orders may be canceled prior to shipping only. 

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may result in the shipment of incorrect products to you will also be accepted for replacement. 

Please log into your account to request an RMA. Do not mail products until you receive an approval email. Once we receive the product(s), we will issue a refund. Refunds may take 5-7 business days to process depending on your banking institution.

Sorry, we do not offer exchanges or refunds unless due to defect.

Please send all returns to:

Free To Swim                                          

3905 Hedgecoxe Rd #250716

Plano, TX 75025

You can also email us at [email protected].